Privacy Policy

This Privacy Policy explains how Strucsteel Factory ("we", "us", "our") collects, uses, shares, and protects information when you visit or use https://www.strucsteelfactory.com/ (the "Site") and any related services (collectively, the "Services").

1) Information We Collect

A. Information you provide

• Contact details such as name, email address, and phone number.
• Business or project information submitted through quote or contact forms.
• Communications you send to us via email or the Site.

B. Information collected automatically

• Usage and device data including IP address, browser type, pages visited, timestamps, and referring URLs.
• Approximate location inferred from IP address.
• Cookies and similar technologies used for site functionality and analytics.

C. Payment information

If payments are processed, they are handled by third-party payment processors. We do not store full payment card details. Payment processors handle information according to their own privacy policies.

2) How We Use Information

• Provide quotes, orders, and customer support.
• Respond to inquiries and communicate with customers.
• Operate, maintain, and improve the Site.
• Monitor security, prevent fraud, and enforce terms.
• Comply with legal and regulatory obligations.

3) Cookies and Analytics

We use cookies and similar technologies to ensure the Site functions properly and to understand how visitors use it. Cookies may be session-based or persistent.

• Essential cookies for basic site operation.
• Analytics cookies to measure site performance and usage.

4) Sharing of Information

We do not sell your personal information. We may share information with service providers who assist us in operating the Site, processing payments, or fulfilling orders, subject to confidentiality obligations.

5) Data Retention

We retain information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, and resolve disputes.

6) Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data. Contact us to exercise these rights.

7) Contact Us

If you have questions about this Privacy Policy, contact us at:

+1 (843) 291-9005
[email protected]
8120 Windsor Hill Blvd Suite 102, North Charleston SC 29420